Privacy Policy

1. Introduction
This Privacy Policy outlines how Ilera Healthcare collects, uses, and protects your personal information when you use our telemedicine platform. We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly.


2. Information We Collect
We may collect the following types of information:

  • Personal identification information (name, email address, phone number, etc.)
  • Health information (medical history, symptoms, etc.)
  • Payment information (credit card details, billing address, etc.)


3. How We Use Your Information
Your information may be used for:

  • Providing and managing our telemedicine services.
  • Communicating with you regarding your appointments and inquiries.
  • Improving our services and user experience.
  • Complying with legal obligations.


4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.


5. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:

  • Healthcare professionals involved in your care.
  • Service providers who assist us in operating our platform.
  • Law enforcement or regulatory authorities when required by law.


6. Your Rights
You have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.


7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes indicates your acceptance of the new policy.


8. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@ileracare.com.